Tag Archives: office administration

SAB Miller Customer Relationship Representative Learnership

Location: Gauteng (Randburg)

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Company Overview

Founded in South Africa in 1895, SABMiller has grown to become one of the world’s largest and most respected brewingcompanies. With operations in over 75 countries, we have more beer brands in the world’s top 50 than any other brewerand we rank among the top three brewers in more than 30 countries. Every minute of every day throughout the world,close to 130,000 bottles of SABMiller beer are sold.

SABMiller manufactures and markets over 200 beer brands. These include international names such as Peroni NastroAzzurro, Pilsner Urquell, Miller Genuine Draft and Grolsch, as well as leading local brands such as Aguila (Colombia),Castle (South Africa), Miller Lite (USA), Snow (China), Victoria Bitter (Australia) and Tyskie (Poland).

SABMiller’s history is one of exceptional growth and returns toshareholders. With our global footprint of over 70,000 employees, strong portfolio of brands and spread of operationsacross developed and developing markets, SABMiller is well placed to continually improve on this growth.

Key Purpose Statement

Contact Centre Support & BPO NQF 3 Learnership: Learning Modules to be covered: Time Management; Making andReceiving Calls; Negotiation Skills; Telesales; Debt Collection

To support the drive to increase brand equity, sales volumes, market share and corporate reputation by providingtelephonic support to customers through the establishment of good customer relations and by marketing the companiesproducts and services to meet customer requirements. Ensure prompt resolution of queries so that customer servicelevels can be maximised and the business can achieve sustainable competitiveness and act as the link betweencustomers and depot functions.

Requirements

  •  Matric certificate (mandatory)
  •  Computer literacy (MS Office)
  •  SAP CRM experience (advantageous)
  • Fluent in English and another language
  • Good typing skills, data capturing ability
  • Administration skills

Responsibilities

  •  Responsible for executing the concept of “today’s volume today”
  •  Responsible for the completion of all documented basic call handling processes
  •  Attempt to retain customers that indicate an intention to start using competitor brands; utilise escalation if necessary
  • Accountable for keeping customers up to date and owning resolution of issues within the limits of the systems and tools provided
  •  Attend to customer’s credit query regarding balance enquiries or statement requests or log the call and transfer to relevant credit (specialist) function

Competencies

  •  Ability to work in a team
  •  Willingness to work during weekends.
  •  Persuasiveness and selling ability.
  •  Strong achievement orientation
  •  Punctual and good time-keeping
Type: Learnership
Skill level: No work experience wanted
Employment length: contract
Closing date: Jul 10, 2014
Published date: Jun 11, 2014
Qualifications:
  • Ref. code: SAB-ZA-13512
  • Contact: SABMiller
  • Data Capturers At Government Department Of Education

    Location: Gauteng (Johannesburg)

    .

    The Gauteng Province Department of Education is looking for 30 Data Capturers within the HR Provisioning Directorate

    Ref. No: Districts

    • Ekurhuleni North REF. NO: 001 (X 2 Posts), 
    • Ekurhuleni South, REF. NO: 002 (X 2 Posts), 
    • Gauteng East REF. NO: 003 (X 2 Posts), 
    • Gauteng North REF. NO: 004 (X 2 Posts), 
    • Gauteng West ), REF. NO: 005 (X 2 Posts), 
    • Johannesburg Central REF. NO: 006 (X 2 Posts), 
    • Johannesburg East REF. NO: 007 (X 2 Posts), 
    • Johannesburg North REF. NO: 008 (X 2 Posts), 
    • Johannesburg South REF. NO: 009 (X 2 Posts), 
    • Johannesburg West REF. NO: 010 (X 2 Posts), 
    • Sedibeng East REF. NO: 0011 (X 2 Posts), 
    • Sedibeng West REF. NO: 0012 (X 2 Posts), 
    • Tshwane North REF. NO: 0013 (X 2 Posts), 
    • Tshwane South REF. NO: 0014 (X 2 Posts), 
    • Tshwane West REF. NO: 0015 (X 2 Posts)

    Salary: R115 212.00 per annum. Permanent

    Requirements:

    Grade 12 or equivalent.
    Good communication (verbal & written) and interpersonal skills.
    Ability to work under pressure and meet tight deadline/s.
    Computer literacy is a necessity.

    Duties:

    Receive application forms on daily basis.
    Acknowledgement of receipts of application forms.
    Sorting, Sifting and packaging of application forms.
    Record all applications on Data Base system accurately and timeously.
    Verification of data captured against reports.
    Assist with queries from applicants.
    Assist with effective and efficient postal services.
    Assist with general office administration. 
    Appointed candidates will be expected to work 12 hours per day at times or as determined by the project manager.

    Salary: R 115,212 – R 115,212 Per Year
    Benefits: work experience.
    Type: Job
    Skill level: No work experience wanted
    Employment length: permanent
    Closing date: May 09, 2014
    Published date: Apr 23, 2014
    Qualifications:
    Special Notes:

    FOR HAND DELIVERY OR POSTAL ADDRESSES, PLEASE PHONE THE ENQUIRY PERSON AS INDICATED BELOW

     (no application forms to Head Office OR to Registry Office OR The Department of Finance (previously GSSC) & its nodal points will be accepted)

    Enquiries: District Contact 

    DiStrict eKUrHULeNi NortH [eN]:

    Enquiries: Emily Mochela 

    TEL: (011) 746-8190

    DiStrict eKUrHULeNi SoUtH [eS]:

    Enquiries: Ellen Raphoto 

    TEL: (011) 389-6034

    DiStrict GaUteNG eaSt [Ge]:

    Enquiries: Mpho Leotlela 

    TEL: (011) 736-0717

    DiStrict GaUteNG NortH [GN]:

    Enquiries: Ria Van der Merwe 

    TEL: (012) 846-3635

    DiStrict GaUteNG WeSt [GW]:

    Enquiries: Louisa Dhlamini 

    TEL: (011) 660-4581

    DISTRICT JOHANNESBURG CENTRAL [JC]:

    Enquiries: Rendani Nemukula 

    TEL : (011) 983 2231

    DISTRICT JOHANNESBURG EAST [JE]:

    Enquiries: Elizabeth Moloko: 

    TEL: (011) 666-9109

    DISTRICT JOHANNESBURG NORTH [JN]:

    Enquiries: Roseline Vaughan 

    TEL: (011) 694-9378

    DISTRICT JOHANNESBURG SOUTH [JS]:

    Enquiries: Patrick Sesane:

    TEL: (011) 247-5957

    DISTRICT JOHANNESBURG WEST [JW]:

    Enquiries: Julia Mukondeleli 

    TEL: (011) 831-5435

    DISTRICT SEDIBENG EAST [SE]:

    Enquiries: Pierre Zeeman 

    TEL: (016) 440-1748

    DISTRICT SEDIBENG WEST [SW]:

    Enquiries: Erna Rust 

    TEL: (016) 594 9207

    DiStrict tSWaNe NortH [tN]:

    Enquiries :Grace Chauke 

    TEL: (012) 543 1044

    DiStrict tSWaNe SoUtH [tS]:

    Enquiries : Margie van der Walt 

    TEL: (012) 401 6365

    DiStrict tSHWaNe WeSt [tW]: 

    Enquiries: Salamina Letoaba 

    TEL: (012) 725 1451



  • Ref. code: NO-REF
  • Contact: Department of Education
  • Data Capturers At Government Department Of Education

    Location: Gauteng (Johannesburg)

    .

    The Gauteng Province Department of Education is looking for 30 Data Capturers within the HR Provisioning Directorate

    Ref. No: Districts

    • Ekurhuleni North REF. NO: 001 (X 2 Posts), 
    • Ekurhuleni South, REF. NO: 002 (X 2 Posts), 
    • Gauteng East REF. NO: 003 (X 2 Posts), 
    • Gauteng North REF. NO: 004 (X 2 Posts), 
    • Gauteng West ), REF. NO: 005 (X 2 Posts), 
    • Johannesburg Central REF. NO: 006 (X 2 Posts), 
    • Johannesburg East REF. NO: 007 (X 2 Posts), 
    • Johannesburg North REF. NO: 008 (X 2 Posts), 
    • Johannesburg South REF. NO: 009 (X 2 Posts), 
    • Johannesburg West REF. NO: 010 (X 2 Posts), 
    • Sedibeng East REF. NO: 0011 (X 2 Posts), 
    • Sedibeng West REF. NO: 0012 (X 2 Posts), 
    • Tshwane North REF. NO: 0013 (X 2 Posts), 
    • Tshwane South REF. NO: 0014 (X 2 Posts), 
    • Tshwane West REF. NO: 0015 (X 2 Posts)

    Salary: R115 212.00 per annum. Permanent

    Requirements:

    Grade 12 or equivalent.
    Good communication (verbal & written) and interpersonal skills.
    Ability to work under pressure and meet tight deadline/s.
    Computer literacy is a necessity.

    Duties:

    Receive application forms on daily basis.
    Acknowledgement of receipts of application forms.
    Sorting, Sifting and packaging of application forms.
    Record all applications on Data Base system accurately and timeously.
    Verification of data captured against reports.
    Assist with queries from applicants.
    Assist with effective and efficient postal services.
    Assist with general office administration. 
    Appointed candidates will be expected to work 12 hours per day at times or as determined by the project manager.

    Salary: R 115,212 – R 115,212 Per Year
    Benefits: work experience.
    Type: Job
    Skill level: No work experience wanted
    Employment length: permanent
    Closing date: May 09, 2014
    Published date: Apr 23, 2014
    Qualifications:
    Special Notes:

    FOR HAND DELIVERY OR POSTAL ADDRESSES, PLEASE PHONE THE ENQUIRY PERSON AS INDICATED BELOW

     (no application forms to Head Office OR to Registry Office OR The Department of Finance (previously GSSC) & its nodal points will be accepted)

    Enquiries: District Contact 

    DiStrict eKUrHULeNi NortH [eN]:

    Enquiries: Emily Mochela 

    TEL: (011) 746-8190

    DiStrict eKUrHULeNi SoUtH [eS]:

    Enquiries: Ellen Raphoto 

    TEL: (011) 389-6034

    DiStrict GaUteNG eaSt [Ge]:

    Enquiries: Mpho Leotlela 

    TEL: (011) 736-0717

    DiStrict GaUteNG NortH [GN]:

    Enquiries: Ria Van der Merwe 

    TEL: (012) 846-3635

    DiStrict GaUteNG WeSt [GW]:

    Enquiries: Louisa Dhlamini 

    TEL: (011) 660-4581

    DISTRICT JOHANNESBURG CENTRAL [JC]:

    Enquiries: Rendani Nemukula 

    TEL : (011) 983 2231

    DISTRICT JOHANNESBURG EAST [JE]:

    Enquiries: Elizabeth Moloko: 

    TEL: (011) 666-9109

    DISTRICT JOHANNESBURG NORTH [JN]:

    Enquiries: Roseline Vaughan 

    TEL: (011) 694-9378

    DISTRICT JOHANNESBURG SOUTH [JS]:

    Enquiries: Patrick Sesane:

    TEL: (011) 247-5957

    DISTRICT JOHANNESBURG WEST [JW]:

    Enquiries: Julia Mukondeleli 

    TEL: (011) 831-5435

    DISTRICT SEDIBENG EAST [SE]:

    Enquiries: Pierre Zeeman 

    TEL: (016) 440-1748

    DISTRICT SEDIBENG WEST [SW]:

    Enquiries: Erna Rust 

    TEL: (016) 594 9207

    DiStrict tSWaNe NortH [tN]:

    Enquiries :Grace Chauke 

    TEL: (012) 543 1044

    DiStrict tSWaNe SoUtH [tS]:

    Enquiries : Margie van der Walt 

    TEL: (012) 401 6365

    DiStrict tSHWaNe WeSt [tW]: 

    Enquiries: Salamina Letoaba 

    TEL: (012) 725 1451



  • Ref. code: NO-REF
  • Contact: Department of Education
  • Data Capturers At Government Department Of Education

    Location: Gauteng (Johannesburg)

    .

    The Gauteng Province Department of Education is looking for 30 Data Capturers within the HR Provisioning Directorate

    Ref. No: Districts

    • Ekurhuleni North REF. NO: 001 (X 2 Posts), 
    • Ekurhuleni South, REF. NO: 002 (X 2 Posts), 
    • Gauteng East REF. NO: 003 (X 2 Posts), 
    • Gauteng North REF. NO: 004 (X 2 Posts), 
    • Gauteng West ), REF. NO: 005 (X 2 Posts), 
    • Johannesburg Central REF. NO: 006 (X 2 Posts), 
    • Johannesburg East REF. NO: 007 (X 2 Posts), 
    • Johannesburg North REF. NO: 008 (X 2 Posts), 
    • Johannesburg South REF. NO: 009 (X 2 Posts), 
    • Johannesburg West REF. NO: 010 (X 2 Posts), 
    • Sedibeng East REF. NO: 0011 (X 2 Posts), 
    • Sedibeng West REF. NO: 0012 (X 2 Posts), 
    • Tshwane North REF. NO: 0013 (X 2 Posts), 
    • Tshwane South REF. NO: 0014 (X 2 Posts), 
    • Tshwane West REF. NO: 0015 (X 2 Posts)

    Salary: R115 212.00 per annum. Permanent

    Requirements:

    Grade 12 or equivalent.
    Good communication (verbal & written) and interpersonal skills.
    Ability to work under pressure and meet tight deadline/s.
    Computer literacy is a necessity.

    Duties:

    Receive application forms on daily basis.
    Acknowledgement of receipts of application forms.
    Sorting, Sifting and packaging of application forms.
    Record all applications on Data Base system accurately and timeously.
    Verification of data captured against reports.
    Assist with queries from applicants.
    Assist with effective and efficient postal services.
    Assist with general office administration. 
    Appointed candidates will be expected to work 12 hours per day at times or as determined by the project manager.

    Salary: R 115,212 – R 115,212 Per Year
    Benefits: work experience.
    Type: Job
    Skill level: No work experience wanted
    Employment length: permanent
    Closing date: May 09, 2014
    Published date: Apr 23, 2014
    Qualifications:
    Special Notes:

    FOR HAND DELIVERY OR POSTAL ADDRESSES, PLEASE PHONE THE ENQUIRY PERSON AS INDICATED BELOW

     (no application forms to Head Office OR to Registry Office OR The Department of Finance (previously GSSC) & its nodal points will be accepted)

    Enquiries: District Contact 

    DiStrict eKUrHULeNi NortH [eN]:

    Enquiries: Emily Mochela 

    TEL: (011) 746-8190

    DiStrict eKUrHULeNi SoUtH [eS]:

    Enquiries: Ellen Raphoto 

    TEL: (011) 389-6034

    DiStrict GaUteNG eaSt [Ge]:

    Enquiries: Mpho Leotlela 

    TEL: (011) 736-0717

    DiStrict GaUteNG NortH [GN]:

    Enquiries: Ria Van der Merwe 

    TEL: (012) 846-3635

    DiStrict GaUteNG WeSt [GW]:

    Enquiries: Louisa Dhlamini 

    TEL: (011) 660-4581

    DISTRICT JOHANNESBURG CENTRAL [JC]:

    Enquiries: Rendani Nemukula 

    TEL : (011) 983 2231

    DISTRICT JOHANNESBURG EAST [JE]:

    Enquiries: Elizabeth Moloko: 

    TEL: (011) 666-9109

    DISTRICT JOHANNESBURG NORTH [JN]:

    Enquiries: Roseline Vaughan 

    TEL: (011) 694-9378

    DISTRICT JOHANNESBURG SOUTH [JS]:

    Enquiries: Patrick Sesane:

    TEL: (011) 247-5957

    DISTRICT JOHANNESBURG WEST [JW]:

    Enquiries: Julia Mukondeleli 

    TEL: (011) 831-5435

    DISTRICT SEDIBENG EAST [SE]:

    Enquiries: Pierre Zeeman 

    TEL: (016) 440-1748

    DISTRICT SEDIBENG WEST [SW]:

    Enquiries: Erna Rust 

    TEL: (016) 594 9207

    DiStrict tSWaNe NortH [tN]:

    Enquiries :Grace Chauke 

    TEL: (012) 543 1044

    DiStrict tSWaNe SoUtH [tS]:

    Enquiries : Margie van der Walt 

    TEL: (012) 401 6365

    DiStrict tSHWaNe WeSt [tW]: 

    Enquiries: Salamina Letoaba 

    TEL: (012) 725 1451



  • Ref. code: NO-REF
  • Contact: Department of Education
  • Umjindi Municipality Clerical Assistant Or Office Admin

    Location: Mpumalanga (Ehlanzeni District)

    .

    Closing Date: 4 April 2014

    MINIMUM REQUIREMENTS

    • Applicants must be in possession of Grade 12 with typing as a fully passed subject or any Typing/Secretarial qualification/Office Administration,
    • Appropriate experience, computer literacy with a working understanding of MS Word, Excel and PowerPoint are required.
    • Good interpersonal, communication and organizing skills.
    • The ability to process data at a high level of accuracy and perform detailed-data capturing.
    • The ability to work under pressure with minimum supervision and meet deadlines.
    • Short listed candidates will be required to undergo a typing test.
    • Responsible for overall office administration.
    • Perform all secretarial duties for the Director Civil Services, Spatial Planning and Human Settlements.
    • Arrange Appointments – Plan diary and handle all applicable communication for the Director Civil Services or department.

    KEY PERFORMANCE AREAS

    • Responsible for the keeping and updating of the expenditure control records of the department.
    • Attends to queries/ complaints associated with roads, storm-water, water and sewer maintenance from the general public/ officials by establishing the nature and/ or urgency of the query/ complaint and further interact with relevant Sections on queries/problems and/or accessing/retrieving details of work undertaken/in progress or completed from the ‘Complaint Book and complaint form, to support departmental response/feedback.

    How To Apply

    • Download application Form and attach your certified copy of your ID, CV and qualifications.

     

    Type: Job
    Employment length: contract
    Closing date: Apr 04, 2014
    Published date: Apr 03, 2014
    Qualifications:
    Special Notes:

    Mail to: The Human Resource Section, P O Box 33, Barberton, 1300. Please us ethe application form 

  • Ref. code: NO-REF
  • Contact: Umjindi Municipality Human Resource
  • Questions call: 0137128915