Tag Archives: customer service

Outbound Call Centre Consultant

Location: Western Cape (Cape Town)

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Do you have a financial sales background?
Do you enjoy the sales environment?

We are looking for Outbound Call Centre Consultants to work for one of South Africa’s leading financial service providers.

Requirements:

  • Grade 12/ Passed National Senior Certificate
  • 6months to 1 years target driven sales experience (financial sales advantageous)
  • Clear credit and criminal records
  • Valid South African ID ,
  • FAIS and FICA points advantageous

Working hours
Monday- Friday: 08:00am – 17:00pm
Saturdays (Every Saturday) 08:00am – 13:00pm

Remuneration:
Basic + Commission
*No added benefits

If you meet the requirements above, and feel that the above mentioned position is a step in the right direction, send your CV, ID & Matric Certificate today!

Type: Job
Employment length: permanent
Closing date: Mar 06, 2014
Published date: Feb 06, 2014
Qualifications:
  • Ref. code: NO-REF
  • Contact: Quest Staffing Solutions
  • Nedbank Contact Centre Call Agent(Sales)

    Location: Gauteng (Johannesburg)

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    Type: Job
    Skill level: No work experience wanted
    Employment length: contract
    Closing date: Jan 31, 2014
    Published date: Jan 22, 2014
    Qualifications:
  • Ref. code: CALLAG13
  • Contact: Nedbank
  • Clicks Shop Assistant Cashiers

    Location: Western Cape (Cape Town)

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    Clicks has Shop Assistant Cashier vacancies at Clicks Lansdowne, V&A Waterfront, Constantia, Weskus Mall (Western Cape) and Kalahari Mall (Northern Cape).

    Job Purpose

    The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

    Job Objectives

    • To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
    • To increase customer loyalty through promoting the Clicks Clubcard
    • To positively affect sales through good customer service interaction and following customer guidelines
    • To monitor and improve/increase stock availability by following stock management processes
    • To maintaining high levels of store standards through daily housekeeping and merchandising principles
    • To maintain high levels of accuracy when processing transaction and dealing with cash
    • To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties

    Job Requirements

    Experience and Education:

    • Matric certificate is essential
    • Customer/client service experience is essential
    • At least some working experience of retail working with customers, unpacking and maintaining stock and store.

    Job related knowledge and skills:

    • Dealing with customers

    Competencies required:

    • Adhering to principles and values
    • Coping with pressure and setbacks
    • Relating and networking
    • Delivering results and meeting customer expectations

    How to apply

    • V&A Waterfront – Apply online (Deadline: 26 January 2014)
    • V&A Waterfront (Cosmetics) – Apply online (Deadline: 26 January 2014)
    • Lansdowne  - Apply online (Deadline: 26 January 2014)
    • Constantia – Apply now (Deadline: 26 January 2014)
    • Weskus Mall – Apply now (Deadline: 24 January 2014)
    • Kalahari Mall – Apply now (Deadline: 24 January 2014)
    Type: Job
    Skill level: No work experience wanted
    Employment length: permanent
    Closing date: Jan 26, 2014
    Published date: Jan 21, 2014
    Qualifications:
  • Ref. code: NO-REF
  • Contact: Clicks
  • Standard Bank Customer Contact Center Learnerships

    Location: Gauteng (Johannesburg)

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    Communication Summary: The Standard Bank Customer Contact Center Learnership is a learnership programme targeted at the Customer Contact Center role within Standard Bank. It is a 12 month programme that consists of theoretical training together with practical training
    The Message: Candidates are given an opportunity to work towards a formal qualification in Core Banking and Financial Services This means that on successful completion of the 12 month programme, learners will receive a NQF 4 qualification and an opportunity to be a part of the Standard Bank Customer Contact Center Team. Successful candidates will receive a learnership allowance of R3 500
    Qualifying Criteria: The candidate must:

    • Be between the ages of 18-30 
    • Be able to speak, read and write English
    Have a valid certified copy of Grade 12 certificate with a minimum pass in English of 60% AND in Accountancy OR Mathematics/Maths Literacy
    • Be computer literate
    • Not be employed
    • Not be studying at any other institution
    • Not be registered on any other learnership
    • Only South African Citizens will be considered

    Recruitment Process: • Closing date for applications is 15 January 2013 
    • Candidates will be required to complete relevant assessments 
    • The following checks will be conducted:

    o Register for Employees Dismissed (RED) checks; 
    o Credit and criminal record checks; 
    o Reference checks with previous employers; 
    o Verification of educational qualifications; and 
    o Proof of South African citizenship

    Please note that if contact is not made with the applicant by 31 January 2014, please consider your application as unsuccessful.

     Equity Statement

    We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals

    Type: Learnership
    Skill level: No work experience wanted
    Employment length: contract
    Closing date: Jan 15, 2014
    Published date: Dec 12, 2013
    Qualifications:
  • Ref. code: 031213-1
  • Contact: Standard Bank
  • Standard Bank Customer Contact Center Learnerships

    Location: Gauteng (Johannesburg)

    .

    Communication Summary: The Standard Bank Customer Contact Center Learnership is a learnership programme targeted at the Customer Contact Center role within Standard Bank. It is a 12 month programme that consists of theoretical training together with practical training
    The Message: Candidates are given an opportunity to work towards a formal qualification in Core Banking and Financial Services This means that on successful completion of the 12 month programme, learners will receive a NQF 4 qualification and an opportunity to be a part of the Standard Bank Customer Contact Center Team. Successful candidates will receive a learnership allowance of R3 500
    Qualifying Criteria: The candidate must:

    • Be between the ages of 18-30 
    • Be able to speak, read and write English
    Have a valid certified copy of Grade 12 certificate with a minimum pass in English of 60% AND in Accountancy OR Mathematics/Maths Literacy
    • Be computer literate
    • Not be employed
    • Not be studying at any other institution
    • Not be registered on any other learnership
    • Only South African Citizens will be considered

    Recruitment Process: • Closing date for applications is 15 January 2013 
    • Candidates will be required to complete relevant assessments 
    • The following checks will be conducted:

    o Register for Employees Dismissed (RED) checks; 
    o Credit and criminal record checks; 
    o Reference checks with previous employers; 
    o Verification of educational qualifications; and 
    o Proof of South African citizenship

    Please note that if contact is not made with the applicant by 31 January 2014, please consider your application as unsuccessful.

     Equity Statement

    We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals

    Type: Learnership
    Skill level: No work experience wanted
    Employment length: contract
    Closing date: Jan 15, 2014
    Published date: Dec 12, 2013
    Qualifications:
  • Ref. code: 031213-1
  • Contact: Standard Bank