10%

Adaptability

The ability to accept change and adapt ones approach to maintain effectiveness within a variety of situations, and with various individuals and groups within work structures, processes, requirements, or cultures.

10%

Resilience

Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity) and handling stress in a manner that is acceptable to others and to the organisation

10%

Commitment

The ability to align your behaviour with the needs, priorities and goals of the organisation through dedication and tenacity.

10%

Empathy

The ability to sense, and attempt to understand, other people’s feelings and perspectives by taking an active interest in their concerns, values, needs, views and attitudes.

10%

Rule Orientation

The willingness and ability to follow prescribed rules, procedures and instructions within a defined context.

10%

Client Centricity

The ability to take responsibility for the achievements of standards of service that comply with the highest expectations of the clients by making client and their needs a primary focus of one’s actions and developing and sustaining productive client relationships

10%

Verbal Communication

The ability to listen to and to verbally express ideas or facts in a manner which is transparent, consistent, fluent, with conviction and holds the attention of the audience both in a group and individually. Adjust language and terminology to the profile and the needs of the listener(s).

10%

Team work

The ability to work co-operatively with others, to be a member of a team and work towards the purpose of a common goal.

10%

Problem Solving

The ability to thoroughly and accurately identify and define a problem with a view to select the most appropriate course of action once alternatives have been generated and assessed in terms of practicality, effectiveness and implications.

10%

Attention to Detail

The ability to perceive correctly and in visual detail; to notice and remember visual details.